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FAQ's

What happens when I update my email address (or mobile number)?

Your login email id (or mobile number) changes, likewise. You'll receive all your account related communication on your updated email address (or mobile number).

When will my CIBILDEKHO account be updated with the new email address (or mobile number)?

It happens as soon as you confirm the verification code sent to your email (or mobile) and save the changes.

What happens to my existing CIBILDEKHO account when I update my email address (or mobile number)?

Updating your email address (or mobile number) doesn't invalidate your account. Your account remains fully functional. You'll continue seeing your Order history, saved information and personal details.